Customer Satisfaction Survey

Welcome to the BU Energy Solutions Customer Satisfaction Survey!

We value your opinion and would love to hear about your experience with our solar panel system. Your insights are crucial in helping us enhance our products and services.

This survey should only take a few minutes of your time and your responses will be kept confidential and used solely for improving your experience with us.

Name *

First

Last

Date of install *

Email Address *

Email

Confirm Email

Contact number

1. How satisfied were you with the overall quote process? *Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

Were there any delays or issues during the quote? If yes, please specify.

2. How satisfied were you with the pre-install survey process? *Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

Were there any delays or issues during the survey? If yes, please specify.

3. How satisfied were you with the scaffolding installation process? *Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

Were there any delays or issues during the scaffolding installation? If yes, please specify.

4. How satisfied were you with the overall installation process? *Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

Were there any delays or issues during the installation? If yes, please specify.

5. How satisfied were you with the cleanliness of the installation process? *Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

Were there any delays or issues during the installation? If yes, please specify.

6. How well is your solar system performing? *ExcellentGoodAveragePoorNot sure

Have you experienced any technical problems or performance issues? If yes, please describe.

7. How well is your battery system performing (if installed)?ExcellentGoodAveragePoorNot sure

Have you experienced any technical problems or performance issues? If yes, please describe.

8. Would you be interested in getting a service agreement with us?DefinitelyPossiblyNot sureNoSend me more info

9. If not installed, would you be interested in adding a battery system to your install?DefinitelyPossiblyNot sureNoSend me more info

10. Would you recommend BU Energy Solutions to a friend?DefinitelyPossiblyNot sureNo

If no, could you please explain why?

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Thank you for taking the time to complete our questionnaire. Your feedback is invaluable to us and helps us continuously improve our services.

We appreciate your input and look forward to serving you again in the future.

Warm regards, The BU Energy Team.